COVID-19 Car Leasing FAQ

Your contract may be due to end while the country is practising social distancing. With dealerships closing and challenges being faced across the industry we hope that we can answer your questions below.

• Contract Expiry & Vechicle Collections - COVID safe, socially distanced collections are taking place. However, contracts can be extended to allow you to continue to use the car.
• MOT, Service & Warranty - MOT testing is back to normal in Tier 1 to 4 areas of the UK: https://www.gov.uk/guidance/coronavirus-mot-centre-and-tester-guidance
• Other Questions? - If you have any further questions that we have not already covered, please either get in touch with us on the number at the top of the page, or contact your finance provider on the relevant general enquiry number below. You can find out which finance company to contact by checking your direct debit or copy agreement.

List of funder numbers

We are now open for business, you can contact our sales team on info@ukcarline.com or make an enquiry online, we are updating our current leasing deals on our website daily. Please keep a check on the homepage for up to date stock offers. 

• Delivery Dates - COVID-safe deliveries are taking place. You will be contacted when your vehicle is available and the dealerships have introduced the measures it deems appropriate to get your car to you safely.
• Future Deliveries / Factory Closures - Factories are reopening as normal, albeit with COVID-safe measures in place. This should have minimal impact on build-times.
• Contract Start Dates - Don’t worry, your contract will not start and you will not begin paying rentals until you have taken delivery of your new vehicle.
• Current Contract Expiry Date - If you have ordered a new car to arrive for when your old contract is due to finish and the delivery time is impacted by delays, don’t worry as there is usually an option to temporarily extend your existing contract for a short amount of time until your new car arrives; this can be discussed with us through the number at the top, or directly with your current finance provider. Please contact your finance provider on the general enquiry number below.

List of funder numbers

If you are experiencing financial difficulties we have received confirmation from most of our funding partners that there are already provisions in place to help and support affected customers. For assistance please contact the relevant finance provider from the list below. You can find out which finance company to contact by checking your direct debit or copy agreement.

List of funder numbers