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Careers in Car Leasing at UK Carline Limited

UK Carline provide car and commercial vehicle leasing packages to SMEs and private individuals throughout the UK. Starting in 1999, UK Carline have built long standing, established relationships with all leading vehicle manufacturers and we are partners with all of the major funders and finance houses including Leaseplan, ALD Automotive, ARVAL, Hitachi, Alphabet, Santander, Ogilvie, Leasys and Lex Vehicle Leasing as well as many more bespoke finance companies. UK Carline are passionate about providing the best Personal Car Leasing and Business Contract Hire deals in the UK. We pride ourselves on our outstanding customer service levels and we have been recognised by online customer feedback company Feefo 7 years running.

The foundation of our business has been built on making sure we have only the best team on board. The wellbeing and welfare of our staff is fundamental in the growth of our company. Our head office is a brand new state of the art building that has Hi-Tech work stations, dedicated meeting rooms, training facilities, showers, canteen, games room and relaxation rooms where you can take a break to recharge your batteries. We have fantastic facilities for our teams and a great working environment both in the office and while working from home.

We are now looking to recruit in our Sales and Customer Support Departments based out of our offices in Preston.

Customer Support Administrator

UK Carline are looking to grow our energetic and dedicated Customer Support Team based at our offices in Preston. This is an opportunity to join a great team within a well-respected, successful vehicle leasing company. Working in our busy administration department, the ideal candidate would be customer service centric and strive to offer the best customer journey possible. General daily duties would include processing and ordering new vehicles using our in-house CRM, submitting customer finance applications to our extensive bank of finance partners, generating finance contracts, arranging vehicle deliveries, maintaining regular communication with our customers including any queries they may have, updating electronic records and databases, and general office administration duties.

We take pride in our competitive pricing, fantastic customer service and we receive outstanding reviews from our customers. The role is a fast paced administration position which requires high attention to detail, a lot of multitasking and a high degree of common sense. You'll need to share our passion for providing outstanding levels of customer service which makes us stand out from the competition. We'll support you with ongoing training.

Reporting to the Customer Support Manager, duties include:

• Processing customer's financial applications ensuring all data is accurate in line with our data protection policies.
• Raising, checking, sending and submitting lease agreements and other financial documentation in accordance with the Data Protection Act.
• Managing your workflow and workload from start to finish with a high level of accuracy of data input.
• Invoicing and the creation of document folders to efficiently manage orders, deliveries and customer information.
• Liaising with car manufacturers and suppliers to ensure that our vehicle orders are processed correctly so that you can arrange smooth and prompt deliveries to our customers.
• Ensuring that all documentation and information collected and recorded is accurate and managed in-line with our sales and compliance policies.

Is this the position for you?

• Do you have an outstanding level of customer service and a willingness to help.
• Are you passionate about customer service and going that extra mile for your customers.
• Are you self-motivated?
• Do you have an excellent telephone manner?
• Do you have excellent computer skills in Excel, Word, Office and Outlook?
• Are you organised and able to prioritise your workload under pressure to achieve deadlines.
• Are you enthusiastic, numeric and logical with a drive to succeed.

If you have answered YES to all of the above then UK Carline would like to talk to you!

Our normal working hours are Monday to Friday 8.30am - 5.30pm (Business hours). Some flexibility within these hours is available and the potential to work from home on a rota basis would be available after a qualifying training period.

In return we offer the following salary & benefits:

• £21,500 PA basic salary
• Market leading bonus structure giving an OTE of £24,800 PA
• 21 days paid holiday & statutory days
• Company Health Insurance
• Company Pension Scheme
• 37.5hrs per week

If you are interested in the above position and fit the criteria, please email your CV with covering letter to Iwouldlovetowork@ukcarline.com

NO AGENCIES PLEASE

Leasing Sales Consultants (Telesales)

Due to significant growth in the market, we are looking to recruit two office based Car Leasing Sales Consultants to join our energetic and dedicated team at our offices near Preston. This is a unique opportunity for the right candidates to join our experienced and dedicated team. You will be target driven both in sales and customer service and responsible for qualifying and converting inbound car leasing enquiries generated by our UK Carline website, via telephone and e-mail and our various affinity programs. After qualifying the needs of each customer, you will actively promote the best value and most suitable car leasing packages to both private and business customers using our in-house finance systems and state of the art CRM.

• The ideal candidate must have a proven track record in a Vehicle Leasing brokerage, dealership or finance company.
• A high level of intellect with a logical and common sense approach.
• Self-motivated, proactive and innovative, with a willingness to learn and improve.
• An outstanding level of customer service.
• Experience within an FCA regulated finance brokerage.
• You must have the passion and desire to succeed.
• You must be a team player.
• Are you self-motivated?
• Do you have an excellent telephone manner?
• Do you have excellent computer skills in Excel, Word, Office and Outlook?
• Do you thrive on providing outstanding customer service?

If you have answered YES to all the above questions then UK Carline would like to talk to you!

Our normal working hours are Monday to Friday 8.30am - 5.30pm (Business hours) A full time permanent position is available after a qualifying period.

In return, we offer the following market leading salary and benefits. We pay the best so expect the best.

• Competitive basic salary of £25'000 pa
• Market leading bonus structure.
• Company Health Insurance.
• Company Pension Scheme.
• Dedicated access to thousands of discounted offers via our internal reward system.
• OTE Year 1 - £45,000 - £60,000 pa.

NO AGENCIES PLEASE

If you are interested in the above position and fit the criteria please email your CV with covering letter to Iwouldlovetowork@ukcarline.com

If you are looking for a career in the Car Leasing industry and you feel you have the skills and dedication to join our team or you have any questions about any jobs in car leasing then please get in touch @ Iwouldlovetowork@ukcarline.com